1. Introduction

Welcome to West Elm! We are excited to have you visit our website and shop with us. Please take a moment to review these Conditions of Use, which outline the terms that govern your access to and use of our website as well as your purchase of any products offered on our site.

By using oralbelectrictoothbrush.com or any associated sites, you agree to comply with and be bound by these Conditions. If you do not agree, you may not access or use our website. We may revise these Conditions at any time by updating this page, and your continued use constitutes acceptance of the revised Conditions. Please check back periodically, as your continued use of our website after changes to the Conditions constitutes your agreement to the updated Conditions.

2. Use of Website

2.1 You may use our website for legitimate shopping, browsing, and ordering purposes only.

2.2 You represent and warrant that any information you provide about yourself is and will remain true, accurate, current, and complete.

2.3 All content on oralbelectrictoothbrush.com, including text, graphics, logos, images, compilation, underlying source code, and software is the exclusive property of West Elm and protected by copyright and other intellectual property laws. You may not modify, copy, distribute, transmit, reproduce, publish, license, create derivative works from, transfer, or sell any content obtained from our website.

2.4 Any comments or suggestions you provide regarding oralbelectrictoothbrush.com become the exclusive property of West Elm. By submitting ideas, suggestions, documents, and/or proposals (“Submissions”) to West Elm through its website, you acknowledge and agree that: (a) your Submissions do not contain confidential or proprietary information; (b) West Elm is not under any obligation of confidentiality with respect to the Submissions; (c) West Elm will be entitled to use or disclose (or choose not to use or disclose) the Submissions for any purpose, in any way; (d) West Elm does not waive any rights to use similar or related ideas previously known to West Elm or developed by its employees or obtained from sources other than you; and (e) you are irrevocably granting West Elm an unrestricted, royalty-free, perpetual, unconditional license to use, modify, publish, create derivative works from, and exercise all copyright and publicity rights with respect to the Submissions worldwide and/or in perpetuity.

3. Order Acceptance and Pricing

3.1 All orders are subject to acceptance and availability. Prices shown online are in U.S. dollars and may change without notice. Prices do not include sales tax or delivery charges, which are added at checkout based on shipping destination.

3.2 We make every effort to ensure accuracy of pricing displayed online and in our promotional materials. In the event of an error, we will notify you promptly and give you the option to reconfirm the order at the correct price or to cancel the order. If we are unable to contact you, the order will be cancelled and any amounts paid will be refunded to you.

3.3 Promotional offers, coupons, and discount codes have additional terms and conditions posted on oralbelectrictoothbrush.com, which will be indicated on the offer. All offers apply to orders meeting advertised criteria and cannot be combined with other promotions unless otherwise noted. We reserve the right to cancel orders and/or refund amounts paid for non-compliant use of offers.

3.4 Coffee, wine, beer, and spirits may only be purchased and delivered to persons 21 years of age or older, with age verified at delivery via valid government-issued photo identification.

4. Payment

4.1 We accept Visa, MasterCard, Discover, American Express, West Elm gift cards, West Elm credit card, and PayPal. Payment is taken when you place your order. You represent and warrant that any payment information provided is true and that you are authorized to use the payment method tendered. We reserve the right to cancel any order for which we are unable to process payment.

4.2 International credit card transactions may incur additional charges from issuing banks for currency conversion, which appear as separate items on your statement. Please check with your bank prior to placing an order if you have any concerns over these or related charges that card companies may impose.

5. Shipments; Delivery; Inspection

5.1 We will arrange shipment of your order to the shipping address you provide through standard ground shipping via UPS or FedEx. Other expedited delivery options are available for additional fees shown at checkout. We are only able to deliver to valid addresses within the 50 United States and District of Columbia. We do not deliver to P.O. boxes or military (APO/FPO) addresses.

5.2 Please inspect packages promptly upon delivery and indicate any damages or shortages on the carrier’s delivery receipt prior to signing for delivery. Let us know promptly if you discover any concealed damage or shortages not apparent upon initial inspection so that we can work with you to resolve any issues expeditiously.

5.3 Delivery timeframes displayed online are our best estimates based on stock availability, order volumes, and transit times in the destination region. We cannot be responsible for carrier delays due to weather, peak season volumes, incorrect addresses, or other events outside our control and do not guarantee arrival by a specified date.

5.4 For oversize items, you may need to arrange any special deliveries, installations, constructions, or other services required. We can provide recommendations in some areas but are not responsible for scheduling or managing these services.

6. Returns and Refunds

6.1 We stand behind our products and want you to be fully satisfied with your purchase. You may return most unused items in original packaging within 30 days of delivery for a full refund in your original payment method. Custom upholstery products are made to order and cannot be returned.

6.2 To initiate a return, please contact us online or by phone and provide order details and reason for return. We will generally issue refunds within 3-5 business days after the returned item passes inspection upon arrival at our returns processing facility. Refunds are issued in the original payment method.

6.3 Return shipping costs within the 30-day normal return window are covered for customers within the 48 contiguous United States. For Alaska, Hawaii, Puerto Rico, and other non-contiguous regions of the United States, customers are responsible for return shipping charges. We are unfortunately unable to accept returns or provide refunds for international shipments.

6.4 Sale items, personalized products, special order upholstery pieces and other custom products, and any items marked “final sale” cannot be returned unless defective or mis-shipped. Please choose carefully when purchasing these items.

7. Digital Content

7.1 Any digital downloads offered are licensed to you solely for personal, non-commercial use under the terms of our Digital Content Licence Agreement. Downloaded files may not be copied, shared, redistributed, reproduced, or incorporated into derivative works without express written permission from West Elm.

7.2 User accounts, playlists, videos, and other content you generate or store in our website or apps remains your property. If you cancel your account or subscription, we will make content stored in your account available for a period of time so you may extract it. After that time, we will permanently close the account and delete any data without retention. Please make sure to extract any content you wish to keep for your records.

8. User Accounts

8.1 You have several options to register for an account with us: (1) provide your email address during checkout as a guest; (2) create an account with your email on our website; or (3) choose to login using your Facebook login.

8.2 For all account options, we ask only for necessary identity information such name, email address, and password in order to facilitate your checkout process, connect with you on the website or apps, provide customer support, send product and order updates, and personalize your experience. We do not collect or store any other sensitive or unneeded data.

8.3 You agree to provide true and accurate information in creating your account. Please safeguard your login credentials and update us promptly of any changes to the information. Each person should maintain only a single account.

8.4 We reserve the right to suspend or terminate accounts that engage in abusive activities or fail to comply with these Conditions of Use. We also reserve the right to maintain, delete, or close inactive accounts and discard associated data after a prolonged period of no login spanning at least two years.

9. Recommendations and Behavioral Advertising

9.1 We aim to tailor site experiences and offers based on your interactions and product affinity. For example, our search tools and product recommendations may suggest items we think you would enjoy based on past purchases, items viewed, and other site behavior using automated algorithms. No humans are actively screening data to make recommendations or target ads to specific people.

9.2 We may also engage in interest-based advertising using non-personal identifiers supplied by third parties based on your browsing patterns. The ads you see displayed will better reflect products and offers tailored to your needs.

9.3 You may opt out of these personalized services and ads at any time within your account settings or directly with any third party advertisers should you prefer a more generic site experience. Disabling insights may lead to less relevant recommendations and ads repeated across sites, however you will still enjoy the full West Elm catalog, offerings, and service.

10. Reviews and Ratings

10.1 We welcome open and honest feedback about your experience shopping our site and with our products. Reviews and ratings submitted on oralbelectrictoothbrush.com are governed by our Ratings & Reviews Terms of Use, which set standards and policies around authentic, ethical, and constructive commentary.

10.2 You grant West Elm and the public an unconditional, irrevocable license to access, use, reproduce, modify, adapt, publish, create derivative works from, distribute, display, and/or perform any content posted to our website. Please do not submit any content you do not wish to license to the general public in this manner.

10.3 We have a zero tolerance policy for fraudulent reviews or comments. You are prohibited from writing reviews of any products or services in which you have a financial interest or relationship with the provider. Misuse of our Ratings and Reviews platform may constitute fraud or unfair trade practices subject to legal accountability.

11. Copyright and Trademarks

11.1 All trademarks, logos, and service marks displayed on oralbelectrictoothbrush.com belong to West Elm or our licensors and are protected by United States and international copyright & trademark laws. West Elm® is our trademark. You may not use, copy, or display any such marks without prior written permission.

11.2 West Elm respects the intellectual property rights of others and expects our users to do the same when accessing our platform. We have adopted and implemented a policy that provides for the termination in appropriate circumstances of subscribers and account holders who are repeat infringers. If you believe any content posted on our website or apps violates your intellectual property rights, please promptly notify our copyright agent as per the Digital Millennium Copyright Act (DMCA).

11.3 For additional information about reporting counterfeit West Elm product sold through unauthorized retailers, please contact: brandprotection@oralbelectrictoothbrush.com.

12. Assumption of Risk

12.1 We take pride in our award-winning customer support and highest standards for quality control and visual inspections. However, product characteristics and preferences vary by the individual. We make no warranties that any content, products, services, or recommendations listed on oralbelectrictoothbrush.com will meet your specific requirements or expectations.

12.2 Any action taken based on advice, comments, services, or information obtained from or through oralbelectrictoothbrush.com is done entirely at your own risk. We are not liable for any damages that may result, directly or indirectly, from using content or products purchased on our website arising out of reliance on opinions, instruction, services, or information accessed from or through this website.

13. Disclaimers and Limitations of Liability

13.1 Your access and use oralbelectrictoothbrush.com is at your own risk. The content and products found here are provided on an “as is” basis without warranties of any kind, express or implied.

13.2 We cannot guarantee continuous, uninterrupted, or secure access to our services, products, or apps and are not responsible for outages or interruptions in service due to system failures, improvements and repairs, internet or network outages, or other causes which disrupt service.

13.3 To the fullest extent permitted by law, West Elm expressly disclaims all warranties, representations, and endorsements regarding products offered or accessed on or through oralbelectrictoothbrush.com, whether express or implied, including without limitation those of fitness for a particular purpose, title, non-infringement, security, accuracy, condition, completeness, timeliness, reliability, satisfactory quality, merchantability, quality, durability, suitability, availability, capacity, absence of viruses or damaging or disabling code, uninterrupted use, compatibility, internationalization and localization, and ability to achieve a particular result. We make no representation or endorsement regarding any linked third party sites accessible through our website.

13.4 West Elm assumes no liability or responsibility for damages or losses arising out of or related to your use of or inability to access oralbelectrictoothbrush.com and its offerings. If applicable law does not permit the foregoing limitations on implied warranties or the exclusion of limitation of certain damages, some or all of these disclaimers may not apply and liability will instead be limited to the greatest extent permitted by applicable law.

14. Indemnity

14.1 As a condition of your access and use of oralbelectrictoothbrush.com or affiliated sites, you agree to indemnify, defend and hold harmless West Elm, its parent company, subsidiaries, divisions, contractors, suppliers, and partners from and against all liabilities, losses, claims, damages, demands, costs and expenses arising out of or related to your access or use of, or activities in connection with our website including without limitation any violation of law or of these Conditions of Use or violation of any intellectual property or privacy rights.

15. Additional Terms

15.1 Any sweepstakes, competitions, prize promotions, or similar opportunities offered on oralbelectrictoothbrush.com may be governed by additional rules and restrictions provided independently of these Conditions of Use. Your participation constitutes acceptance of all associated official rules in addition to these terms. Please review thoroughly before participating.

15.2 Affiliate partnerships and third party advertising programs available through oralbelectrictoothbrush.com are subject to each advertiser’s own privacy policy and terms. Please review these independently for more information on data use related specifically to those arrangements prior to engaging.

15.3 These Conditions of Use incorporate West Elm’s Website Privacy Statement, Commitment to Accessibility, Responsible Disclosure Policy, CA Supply Chain Transparency Act Statement, UK Modern Slavery Act Statement, Do Not Sell My Personal Information – California Residents, and Authenticity Guarantee, which are incorporated as if fully stated here. Please review these for additional relevant policies and terms applicable to use of oralbelectrictoothbrush.com.

16. Contacting Us

Thank you again for visiting WestElm.com and considering us for your home furnishings needs! If you have any questions or need to contact us regarding these Conditions of Use or your website access and use, please email customer service at customerservice@oralbelectrictoothbrush.com or the appropriate contact address per topic listed on our customer service home page.